How it works

A symptom check, a long video consultation with a menopause-trained Australian GP, and a plan you agree together. Here is exactly what happens at each step.

A woman standing against a dark background lit by concentric rings of warm light

Step one — the symptom check

Free, about two minutes, no account.

You answer a set of questions about how you have been feeling, based on a symptom questionnaire used in menopause research and clinical practice. At the end you get a plain-language summary organised by category — temperature, mood and thinking, physical, sexual — plus the questions worth asking at an appointment.

It is not a diagnosis. It is a record of what you have noticed, in a form a doctor can work with. Many of these changes have several possible causes, which is exactly why seeing someone matters.

The summary is yours. Print it, save it, email it to yourself. Take it to us or take it to your own GP — both are a good outcome, and the check costs nothing either way.

Take the symptom check

Step two — your consultation

A long video appointment with an Australian GP who has additional training in menopause care.

What happens in it:

  • Your history. Your cycle, your symptoms, your other conditions, anything you take, your family history. This takes time, and that is the point
  • What is going on. Your doctor talks through what the pattern suggests, and what else is worth ruling out
  • Tests, if useful. Sometimes helpful, often not. Your doctor will explain which apply to you and why
  • Your options. All of them, including the ones that are not medication, discussed against your own history and what you want
  • A plan you agree. Not a plan handed to you

Evenings and weekends are available. Consultations are Australia-wide.

Step three — ongoing care

Most approaches in this area need reviewing and adjusting. One appointment is rarely the whole story.

Membership covers two scheduled doctor reviews a year, a message inbox for questions between appointments, and symptom tracking so changes over time are visible rather than remembered. Cancel any time.

If you would rather just have the one consultation, that is entirely fine. Membership is optional.

See pricing

What we do not do

Emergencies. If this is an emergency, call 000. We are not an emergency service and cannot respond urgently.

Everything else. We work in one area. Your regular GP remains your regular GP, and with your consent we will write to them after your consultation.

Prescribing without seeing you. Covered above, but worth repeating.

Common questions

Frequently asked

How long is the first appointment?

A long appointment, deliberately. There is a full history to take, a symptom picture to work through and options to discuss. Fifteen minutes is the reason most women leave an appointment feeling unheard.

Is it video or phone?

Video by default, because being able to see each other makes for a better consultation. Phone is available if video is difficult for you.

Can I do this entirely by questionnaire?

No. Australian telehealth rules require a real-time consultation with a doctor before any new treatment decision. Any service offering to assess you by form alone is not following those rules.

What if I need tests?

Your doctor can arrange pathology through a collection centre near you, and will talk you through what the results mean at your follow-up.

What if I need to be seen in person?

Some things need a physical examination. If that applies, your doctor will tell you plainly and help you work out where to go.

Do you replace my regular GP?

No, and we would not want to. We work in one area. Your regular GP handles everything else, and with your consent we can write to them so your records stay in one place.

Two minutes, free

Start with the symptom check.

Answer a few questions about how you have been feeling. You get a plain-language summary you can take to any doctor — ours or your own.